How Apparo Helped BELOVED Build a Stronger Foundation for Data-Driven Service Delivery
BELOVED provides safe homes and a two-year restoration program grounded in proven therapeutic strategies. Through its Restorative Program, BELOVED equips survivors with the tools and support to build a new path forward. The organization believes every woman escaping sexual exploitation deserves restoration within a supportive community.
For BELOVED, transitioning to a new case management system was never just about replacing one tool with another. It was about creating a stronger foundation for staff, improving visibility of services, and freeing up valuable time to focus more deeply on mission-driven work.
Moving from Challenge to Opportunity
With support from Apparo and funding provided by the Tull Charitable Foundation. BELOVED successfully transitioned from Apricot to Casebook. This helped improve reporting, increased visibility of services, and created more time for mission focused work.
Apparo and BELOVED ATL Wrap-Up Team!
Saving Time and Increasing Efficiency
One of the biggest expected benefits is operational efficiency. Before the transition, pulling raw data, manipulating information, and preparing basic status reports could take days. With Casebook, the BELOVED team expects those reporting tasks to take minutes instead. Sarah Scroggins, Program Manager at BELOVED stated that “Casebook could save at least 15 working days each year by streamlining reporting processes, including transportation tracking that previously relied heavily on paper-based processes.”
Better Data, Better Decisions
The team also anticipates stronger data driven decision making, improved grant reporting, and better visibility into staff caseloads and program outcomes. With clearer access to real time information, supervisors will be better equipped to monitor caseloads, identify missing data earlier, and support more accurate quarterly reporting. These improvements will help BELOVED communicate more effectively with funders and make strategic decisions based on evidence-based information.
Building for the Future
During the wrap-up meeting, Dee Hedden, Operations Manager at BELOVED, expressed gratitude for the partnership and shared that the organization is already implementing new features in Casebook, including the ability to track external partners, providers, and referrals. Dee also noted that BELOVED was recently added to the beta test for Casebook’s client portal, a feature the organization had hoped to access. The new system is already helping BELOVED build a more sustainable technology foundation.
Volunteers Creating Community Impact
For the volunteers, the project demonstrated the power of technology to strengthen nonprofit impact. Will Foster, Senior Consultant at Turnberry Solutions reflected on the partnership, saying, “Thank you all so much for giving us the opportunity and trusting us to partner with you. It was super exciting to be part of this project and see how it progressed.”
David Foell, Senior Technology Leader at Turnberry Solutions highlighted the deeper purpose behind the work, sharing, “Technology is what we do for a living, but when you do something that helps people it really feels good.” He added, “It was really neat learning what you do for the community. I’m glad we were able to be a part of that journey.”
Looking Ahead
Apparo will reconnect with BELOVED in a year to celebrate the progress made through this transition and compare anticipated outcomes with real-world results. In the meantime, BELOVED is already gaining momentum with Casebook, creating a stronger foundation for reporting, empowering staff with better tools, and positioning the organization to deepen its impact and serve more people in the years ahead.
