Sherry Graziano

EVP, Head of Digital, CX and Marketing​

Truist

Sherry Graziano has served in the banking industry for more than 20 years, including roles at PHH Mortgage, MetLife Home Loans, and Bank of America. She is currently the head of digital, client experience, and marketing for Truist. Her team is responsible for delivering seamless, personalized, and empowered experiences for the bank’s nearly seven million digital clients that strengthen relationships, support the businesses, build community and client trust, and deliver on the company purpose.​ Prior to her current role, Graziano was the digital and care center banking executive for Truist. Her scope included digital commerce, servicing, client advocacy, performance optimization, and responsibility for Truist Care Centers. Graziano also served as the director of digital commerce for Truist, where she led the implementation of innovative client-facing digital growth strategies for the enterprise, including retail and small business deposits, card, lending, and wealth solutions. Graziano joined SunTrust in 2011 and held several positions in mortgage, including retail loan consultant, sales strategist, operations leader, and transformation leader.​ Banking Automation News recently named Graziano on their 2024 Executives to Watch List. She has also been recognized by HousingWire Magazine as a top Woman of Influence. As a spokesperson, Graziano has shared her expertise with top media outlets including CNBC, MSNBC, Nightly Business Review, Wall Street Journal, American Banker, National Mortgage News, and Realtor.com.​ She currently co-chairs the Women@Truist Business Resource Group, focusing on programming for professional development of women across the enterprise. She is a member of CHIEF, Womens50, and serves on the BAI board of directors. Graziano is also active with the Human Rights Campaign and is passionate about creating inclusive environments.​