Sushil Golani
Managing Director
Bank of America
As a Managing Director, Sushil Golani is a senior technology Executive with 24+ years at Bank of America, leading large-scale digital, AI, and platform transformations across high‑volume customer and associate channels. He is the executive leader behind the Erica virtual assistant and conversational AI platforms, with deep expertise in responsibly deploying AI solutions that improve service quality and operational efficiency. He has hands on experience guiding organizations through Generative AI adoption, including productivity pilots and model‑driven improvements to customer and employee experience, and a proven track record building high‑performing engineering teams and modernizing mission‑critical systems skills that translate directly into helping nonprofits scale securely, efficiently, and sustainably.