In this CXO Tech Insights forum, panelists Sumitha Natarajan of Regions Bank, Rajiv Prakash of Ally, Joel Ferris of Honeywell, Sushil Golani of Bank of America discussed building trust in enterprise AI with Puneet Mody, SVP of Global Head of Banking at Infosys.
Topic Background:
As artificial intelligence moves from experimentation to enterprise‑wide deployment, trust has become the defining challenge for technology leaders. From data integrity and model risk to security, governance, and measurable outcomes, organizations must ensure AI delivers value responsibly, especially in highly regulated environments.
During the panel, the moderator discussed with panelists how to move beyond pilots, establish effective guardrails, modernize data and technology foundations, and balance innovation with accountability. The conversation was focused on real‑world lessons from scaling AI across consumer platforms, enterprise systems, and mission‑critical operations, and offering practical insights that CIOs and CTOs can apply today.
Panelists included:
- Sumitha Natarajan, Head of Data Solutions and Data Products, at Regions Bank
- Rajiv Prakash, Head of Data Engineering, Bank & Digital, at Ally
- Joel Ferris, Senior Manager, Corporate GenAI Strategy, at Honeywell
- Sushil Golani, Managing Director, Digital AI and Contact Center Technology Executive, at Bank of Ameria
Our moderator and sponsor:
- Puneet Mody, SVP, Global Head of Banking of sponsor Infosys
See more photographs from this event here.
