
In this CXO Tech Insights forum, panelists Kirby Miner of Whistle Express Carwash, Gary Carrai of LPL Financial, and Brian Minnix of Rack Room Shoes, Inc. discussed the how the IT department is increasingly being reimagined as a strategic revenue driver with Aaron Bock of Opkalla.
Topic Background: Traditionally viewed as a cost center, the IT department is increasingly being reimagined as a strategic revenue driver. As digital transformation accelerates, IT leaders are no longer just responsible for infrastructure, security, and support, they are also enabling new products, services, data monetization strategies, and customer experiences that directly impact top-line growth.
During the panel, the moderator discussed with panelists real-world examples of IT-led innovation, cross-functional collaboration, and the mindset shifts required to align technology investments with revenue outcomes. Attendees will gain insight into how IT can move from “keeping the lights on” to actively shaping business strategy and growth.
Panelists included:
- Gary Carrai, Managing Director, Chief Technology & Information Officer, LPL Financial
- Kirby Miner, Chief Technology Officer, Whistle Express Carwash
- Brian Minnix, Chief Information Officer, Rack Room Shoes, Inc.
Our moderator and sponsor:
- Aaron Bock, Managing Partner, Opkalla
See more photographs from this event here.



