In this CXO Tech Insights forum, panelists Ben Agner of Truist, Luke Gallagher of ACC and Krish Shetty of AvidXChange explored the foundational shifts in enterprise integration and how AI platforms are redefining agility, productivity, and governance at scale with moderator Brian Kelly of IBM.
Topic Background: In today’s digital landscape, enterprises manage an ever-growing array of technologies across multiple clouds, with the average organization using 1,000 applications and thousands of physical assets. Generative AI is set to boost developer productivity by nearly 40%, leading to a surge in AI-embedded applications. This complexity can cause inefficiencies and vulnerabilities.
During the panel, the moderator discussed the following questions with our panelists:
- How are you seeing the paradox of AI play out in your organization’s integration strategy, what challenges are you seeing and what does it take to harness AI as a simplifier rather than a disruptor?
- How can CIOs elevate integration from a technical function to a core element of enterprise strategy—especially as AI adoption expands across business units and workflows?
- How can IT leaders balance the need for developer agility with the imperative to maintain oversight, standards, and control over rapidly evolving integration patterns?
- How does fragmented integration increase operational costs, technical debt, and resource inefficiencies—and what are the potential savings of moving to a unified integration platform?
- How do modern integration platforms help connect on-premises systems, cloud services, SaaS applications, and AI workloads within a unified, governed architecture?
Panelists included:
- Ben Agner, SVP Head of Network Protection, Truist
- Luke Gallagher, Director – Information Technology, ACC
- Krish Shetty, CTO, AvidXChange
Our moderator and sponsor:
- Brian Kelly, Technical Lead, IBM
See more photographs from this event here.
